Custom Secret Shopper Program For Restaurants
Protect your restaurant’s reputation by routinely getting accurate and unbiased feedback about your products, customer service, and atmosphere. Our clients receive monthly reports filled with detailed actionable information to help you identify and resolve problems early, maintain loyal customers while attracting new ones, and highlight excellence.
Why You Squared Media Secret Shopper? The Difference:
Personalized Service: Our shopper managers review every survey and verify each
participant is following all guidelines.
Customized Guidelines: Any potential Shopper must read the
training manual, and agree to your specified guidelines; when to shop, what to look for, etc.
Reporting: Each month you will receive a detailed summary of the surveys separated
by location with an agreed “grade”, the actual surveys, and receipts. Everything is transparent.
Ability to Change: Your survey questions can change with 30-60 days notice.
Your survey questions might need periodic refinement to better reflect your evolving restaurant and market needs.
- $60.00 per Shop. Includes: unbiased trained shopper, customized survey, detailed monthly report, and transparent accounting.
- Amount for reimbursement is agreed on prior to start of the program. Reimbursement will take place with a receipt and completed survey.
- You Squared Media will do the rest!